In order to monitor the success of a company or of orders, key performance indicators (KPIs) should be easily accessible on the basis of service entries created.

When transferring working times to service entries, there are many situations in which a decision is required. In order to nevertheless transfer as many working times as possible into service entries automatically or at least semi-automatically, new configuration options have been created in foreknown, e.g. to be able to define limits and rounding rules at order and service position level.

Service entries are an important basis for internal and external reporting and must be exported as flexibly as possible into an established format (MS Excel). In this article you will learn everything about the design of individual Excel templates and the export of filtered service entries, e.g. to create activity statements for your customers.